Returns Policy
Returns, Refunds & Exchanges
Please choose carefully as we do not accept any returns, refunds or exchanges once the goods have been dispatched from our warehouse. This is to ensure we can always gurantee the quality and safety of our products.
Under Australia's consumer guarantees, you are entitled to a repair, replacement, or refund if a product is faulty, not fit for purpose, or doesn't match its description.
If you believe a product you have purchased from us is defective, faulty or damaged please contact us at office@ecowashsolutions.au with clear information regarding the issue and photos so we can investigate and discuss this issue further.